• Why are your prices higher then some others?

    First, in order to make an accurate comparison, ask the other companies for a written quote with the final estimated price. Our prices are all-inclusive. Whatever it takes to do the best job without surprises, up-selling or surcharges. Second, you are hiring a skilled owner operator who cares about his work. Third, our $90,000 mobile cleaning system, carries over 210 gallons (800L) of specially treated, softened water to rinse the fibres at much higher flow rates and temperatures (up to 250F) than traditional steam cleaning, removing all traces of previous residue for a deeper clean that you can “feel”.

  • Why do you not do business over the phone?

    The demand for our services greatly exceed what our tiny boutique business can handle. We get hundreds of calls per week! Most people want to book something last minute or negotiate a deal. We book ahead and our prices are transparent and non-negotiable. If there is a question you have that is not answered on our website, please email us and we will respond quickly. If you really want to do business over the phone, there are many other companies who have “sales people” waiting to take your call!

  • What if I overestimate the room sizes?

    No need to worry. We will make the necessary adjustments. However, we appreciate if you fill out the form as accurately as possible so we can book the right amount of time to do the job.

  • How long does it take to dry?

    On average the carpets will be “dry to the touch” in 4-6 hours. However, the humidity levels could still be high enough to cause some furniture stain to bleed on the carpet, which is permanent. We recommend waiting until the next morning to put back furniture with wood feet. Furniture that we clean under is protected to dry safely in place. For move-ins, we recommend cleaning the day prior to the move.

  • Cancellation Policy

    Please don’t cancel! Ok, we know that sometimes uncontrollable events and emergencies happen. All we ask is that you respect the fact that last minute cancellations mean we will not be able to fill your spot and that results in a loss of income which is difficult for a tiny boutique company like ours.

  • What are your payment terms?

    Payment is due at the time of cleaning. We accept cheques, Visa and MasterCard.


  • Why are your prices higher then some others?

    First, in order to make an accurate comparison, ask the other companies for a written quote with the estimated final price. Our prices are all-inclusive. Whatever it takes to do the best job without surprises, up-selling or surcharges. Second, you are hiring a skilled owner operator who cares about his work. Third, our $90,000 mobile cleaning system, carries over 210 gallons (800L) of specially treated, softened water to rinse the fibres at much higher flow rates and temperatures (up to 250F) then traditional steam, cleaning removing all traces of previous residue for a deeper clean that you can “feel”.

  • What if I overestimate the room sizes?

    No need to worry. We will make the necessary adjustments. However, we appreciate if you fill out the form as accurately as possible so we can book the right amount of time to do the job.

  • Why do you not do business over the phone?

    The demand for our services greatly exceed what our tiny boutique business can handle. We get hundreds of calls per week! Most people want to book something last minute or negotiate a deal. We book ahead and our prices are transparent and non-negotiable. If there is a question you have that is not answered on our website, please email us and we will respond quickly. If you really want to do business over the phone, there are many other companies who have “sales people” waiting to take your call!

  • How long does it take to dry?

    On average the carpets will be “dry to the touch” in 4-6 hours. However, the humidity levels could still be high enough to cause some furniture stain to bleed on the carpet, which is permanent. We recommend waiting until the next morning to put back furniture with wood feet. Furniture that we clean under is protected to dry safely in place. For move-ins, we recommend cleaning the day prior to the move.

  • Cancellation Policy

    Please don’t cancel! Ok, we know that sometimes uncontrollable events and emergencies happen. All we ask is that you respect the fact that last minute cancellations mean we will not be able to fill your spot and that results in a loss of income which is difficult for a tiny boutique company like ours.

  • What are your payment terms?

    Payment is due at the time of cleaning. We accept cheques, Visa and MasterCard.